Your account
Delete your account
You can delete your GharKhoj account yourself at any time, in the app or on the website. It happens as soon as you confirm, and it can’t be undone.
How to delete it
In the GharKhoj app
If you use GharKhoj to find a home
- Open the More tab.
- Tap your name at the top.
- On Your account, scroll to the bottom and tap Delete my account.
- Tap Delete to confirm.
If you list property (agents and owners)
- Open the More tab.
- Tap your name at the top. Your Agent dashboard opens.
- Tap the Account button, the person icon at the top right.
- Tap Delete account, then Delete permanently.
If you signed in with Apple on an iPhone, Apple asks you to confirm first, so your Sign in with Apple can be revoked too.
On the website
- Sign in and open Your account.
- At the bottom of the page, select Delete my account.
- Confirm with OK.
By email or phone
Can’t sign in? Email us from the address on your account, or call us, and ask us to delete it.
What is deleted
- Your account: name, email address, phone number, password, bio, district, saved homes, saved chat replies, and the link to your Google or Apple sign-in.
- Your profile photos.
- Your public agent or owner profile.
- All your listings, including drafts and earlier versions, with their photos, 360° photos and videos, and video tours.
- Other photos you uploaded, such as ones you removed from a listing or never used.
- Enquiries and visit requests you sent while signed in, and every enquiry and visit request sent to you.
- Your chats and all their messages. The other person’s copy of the chat goes too.
- Reviews you wrote, and reviews written about you.
- People you blocked, and blocks others placed on you.
- Reports of your reviews or messages.
- Your notification history.
- Your phones’ notification tokens, so they stop getting GharKhoj notifications, and the searches saved on those phones.
- Your Google or Apple sign-in in Firebase Authentication, the sign-in service we use.
If you belong to an agency, you leave it. If you were its only member, the agency, its page, its logo and its company registration and PAN/VAT certificates are deleted too. Otherwise the agency, with its logo and documents, passes to a teammate.
Deleting in the app also signs you out on that phone.
What is not deleted
- Searches saved on a phone that was never signed in to your account aren’t linked to it. Remove them in the app under More → Saved searches.
- Enquiries you sent while signed out, and listings you reported, aren’t linked to an account. Email us to have them removed.
- Reports you made about someone else’s review or chat stay with our moderators, without your name.
- Photos you uploaded that someone else still uses, for example on a teammate’s listing, stay there.
- Emails and notifications we already sent, for example an enquiry in an agent’s inbox, stay with the person who received them.
How long it takes
Deleting in the app or on the website takes effect immediately: there is no waiting period, and we can’t restore the account afterwards. Requests by email or phone are handled by hand.